e-Inclusion aims to achieve that "no one is left behind" in enjoying the benefits of ICT. e-Inclusion means both accessible/inclusive ICT and the use of ICT to achieve wider inclusion/accessibility objectives.

It focuses on participation of all individuals and communities in all aspects of the information society. e-Inclusion policy, therefore, aims at reducing gaps in ICT usage and promoting the use of ICT to overcome exclusion, and improve economic performance, employment opportunities, quality of life, social participation and cohesion. Driven by people with special needs, many developed solution have also become mainstream.

CETIC is active in a variety of eInclusion/accessibility oriented projects, with a specific expertise on ICT helping deaf/hard of hearing, mobility impaired and elderly people.