Role: Customer
The Customer represents the user and establishes contacts with the Project manager and the Work Team.
Synonyms: CUS
Relationships
Main Description
  • The Customer (representative) must have the authority to approve the requirements and their changes.
  • The Customer includes user representatives in order to ensure that the operational environment is addressed.
  • Knowledge and experience in the application domain.
Illustrations
Staffing
Skills
  • Knowledge of the Customer processes
  • Ability to explain the Customer requirements.
SynonymsCUS