Ponsard C., Grandclaudon J. (2020) Guidelines and Tool Support for Building a Cybersecurity Awareness Program for SMEs. In : Mori P., Furnell S., Camp O. (eds) Information Systems Security and Privacy. ICISSP 2019. Communications in Computer and Information Science, vol 1221. Springer, Cham. https://doi.org/10.1007/978-3-030-49443-8_16
Nowadays companies have become highly dependent on digital technology for running their business, regardless their size or domain. Smaller organisations require a specific attention because of their lower level of protection, capability of reaction and recovery while they are increasingly being targeted by cyberattacks. In order to improve their level of cybersecurity and resilience, a first step is to raise awareness. It is however not an easy task because it is highly dependent on human factors, spread across the whole organisation, including managers, business users and IT staff. This paper aims at supporting the development of a cybersecurity awareness program for small and medium enterprises. In order to build the program on strong foundations, the current state of awareness of such companies is presented and a SWOT analysis carried out. Different instruments for efficiently supporting the deployment of the program are then presented. A practical experience carried out in Belgium to implement some of the proposed instruments is also presented and some lessons learned are discussed.
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